Shipping + Returns
ETC... will be happy to accept return of your item, unworn and in original condition, for 10 days after purchase for store credit or refund with an approved return authorization.
Email contact@shopetcjewelry.com with your order number for an RA# and a complimentary shipping label. Any orders returned without an Etc… issued label are considered the responsibility of the customer to insure and Etc… will not be held responsible for damaged, lost or stolen packages.
Any item(s) less than $100 needing to be returned DOES NOT qualify for complimentary return. Please send back to our Birmingham, AL location at customer expense and liability.
All sale items (including pre-orders), promotional codes, special order items, and CAROLINA BUCCI Forte Bead Kits are considered FINAL SALE. No exceptions.
MARKET DAY SALE : ALL SALES ARE FINAL. NO EXCEPTIONS! SALE SHIPPING: A flat $20 economy shipping fee will be applied at checkout per ORDER. If multiple orders are placed throughout the sale, they will each ship separately. If expedited shipping is preferred, please select accordingly at checkout.
HOLIDAY GIFTS: Holiday gifts purchased now until the end of the year can be exchanged or refunded to the original form of payment through January 15th 2025. Email contact@shopetcjewelry.com for a return authorization and mailing instructions.
NOTE: All shipments are sent SIGNATURE REQUIRED to insure the safe arrival of your package. By choosing "NO SIGNATURE REQUIRED" at checkout you are waiving the shipping insurance and take full responsibility for the package delivery i.e. missing, stolen, damaged or lost packages.